> For the complete documentation index, see [llms.txt](https://falcona.gitbook.io/jails/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://falcona.gitbook.io/jails/commands-and-administration/faq.md).

# FAQ

Fixes for common Jails and Jails+ setup problems.

## The command is unknown

Confirm the jar loaded in the console. Free Jails uses `/jails setjail`. Jails+ uses `/jails set jail`. `/jails jailwand`, `/jails setflag`, and `/jailshelp` are not commands.

## The player walks out of the jail

Free Jails has no escape zone. It only blocks listed commands. Upgrade to Jails+ and [set up an escape zone](/jails/configuration-and-customization/set-up-an-escape-zone.md), or stand the jail in a WorldGuard region you already lock down.

## The player uses `/spawn` or another plugin to leave

Add the command to the blocked list. In Jails+, plugin teleports are also cancelled. Free Jails has no teleport-event lock.

## Time still counts while the player is offline

That is how free Jails works. In Jails+, set `jail-settings.count-offline` to `false`.

## Bail does nothing

Install Vault and an economy plugin. Ignore `bail_command` in the config. Open `/jails bail gui` after you set an amount.

## Do I need Vault for a normal jail?

No. Vault is only for bail.

## Are handcuffs paid?

No. Both editions include them.

## What Minecraft versions work?

1.21 through 26.2. Check the resource page for the jar you downloaded.